Why do errors occur when uploading videos to the service from a mobile device?

Errors may occur if you upload videos directly from the media library (gallery) on your mobile device. This is because the media library does not always correctly transmit the file sizes, which can cause an error about exceeding the video size limit. To resolve this, move the video to your phone’s Files folder and try again. If the video size is within your subscription plan’s limits, it will upload successfully.